Frequently Asked Questions

Welcome to the zoelifestyle.co FAQ page! Below you’ll find answers to some of the most common questions. If you don’t find what you’re looking for, feel free to reach out to us directly.

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1. What products do you offer?

At zoelifestyle.co, we offer a curated selection of premium beddings, robes, towels, scented candles, and diffusers. Our goal is to bring a touch of luxury and comfort to your home with our high-quality products.

2. How can I place an order?

To place an order:

  • Browse through our products in the Shop section.
  • Select your desired items and add them to your cart.
  • Proceed to checkout and provide your shipping and payment details.
  • Once your order is placed, you’ll receive a confirmation email.

3. Do you offer nationwide shipping?

Yes, we offer delivery across Nigeria. Shipping fees and delivery times may vary depending on your location. We aim to ensure timely delivery, but please note that external factors such as carrier delays may affect the timeline.

4. How do I track my order?

Once your order has been shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery. Simply visit the Order Tracking page and enter your tracking details.

5. What is your return policy?

If you’re not completely satisfied with your purchase, we offer a 7-day return window for unused and unopened products. Visit our Delivery & Returns page for more information on how to process a return or exchange.

6. What payment methods do you accept?

We accept various payment methods including debit/credit cards, direct bank transfers, and select online payment platforms. All transactions are securely processed to ensure your safety and privacy.

7. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us through our Contact Us page or email us directly at support@zoelifestyle.co or call us at +234 816 275 6423.