Privacy Policy

Effective Date: October 2024

At Zoli & Co, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, and shipping address when you place an order.
• Payment Information: Credit card or other payment details for order processing (processed securely via our third-party payment processor).
• Device and Browsing Information: IP address, browser type, pages you visit on our website, and other browsing data (collected via cookies).
• Account Information: If you create an account, we store your login credentials and order history.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process and deliver your orders, provide order updates, and handle returns.
• Customer Support: To respond to inquiries, handle issues, and provide customer support.
• Marketing Communications: With your consent, we may send you promotional emails, newsletters, or special offers.
• Website Improvement: To analyze website usage, improve our services, and enhance user experience.

3. Sharing Your Information

Zoli & Co does not sell, trade, or rent your personal information to others. We may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping providers) to assist in order fulfillment.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

4. Cookies

We use cookies to enhance your browsing experience and improve website functionality. Cookies help us understand how you use our site and enable certain features, such as remembering your cart.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously. We use industry-standard encryption and secure socket layer (SSL) technology to protect your payment and personal information during transmission.

We also limit access to your personal information to employees and service providers who need it for their specific job functions.

6. Your Rights

You have the right to:

• Access, Update, or Delete Your Information: You can review, correct, or delete your personal information by contacting us at [insert contact email].
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in any email.

7. Third-Party Links

Our website may contain links to third-party websites. Zoli & Co is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or how we handle your personal information, please contact us at:

Zoli & Co
O2 Mall, Hakeem Dickson, Lekki Phase 1, Lagos
Email: support@zoliandco.com
Phone: 08162756423